Creating the Ultimate Customer Journey – Retail Roadshow

Recent years have seen web design graduate from mere aesthetics and functionality to a situation where we are looking back at consumers, and trying to fully appreciate their needs and responses – namely User Experience design. The user centric approach aims to eliminate all obstacles in the consumer journey, conveying a user from entry point to products or service with the minimum of fuss, and ensuring conversion and retention. It is an essential consideration for any business that hopes to effectively monetise online platforms, and to that effect the ‘Creating the Ultimate Customer Journey’ FREE one day roadshow promises to be a rewarding experience for retail and e-commerce attendees.

In their own words: At this one day conference we take a look at how creating the best journey for your customers involves many different internal and external factors and bringing them together effectively can be tough going, so knowing the route to a successful customer experience can boost your time and your ROI. Whether it be user hosting, hybrid technology, connecting shoppers to products to accelerate e-commerce revenues, best practice on delivery and returns or an Introduction to feedback and reviews, at these events we touch on all these things to help you create the ultimate customer journey for your brand.

The event is sponsored by Realex Payments and speakers and panellists include many of the leading experts in the field.

For more information – http://www.eventbrite.co.uk/e/creating-the-ultimate-customer-journey-roadshow-dublin-tickets